OUR PRIVACY POLICY

Last updated: 20th April 2022

Art Point One takes your privacy very seriously. This Privacy Policy is designed to assist you in understanding how we collect and use the personal data you provide to us and to assist you in making informed decisions when using our site and our products and services. The content of this website are the service offerings of Art.One Unipessoal LDA, a limited liability company registered in Portugal with company number PT515874540. Art Point One is an online platform that sells printed goods and merchandise with world famous paintings. Art Point One and associated companies, and references in this document to “us,” “our,” and “we” refer to Art Point One, Art.One Unipessoal LDA and www.artpointone.store.

This Privacy Policy addresses all the requirements set out in the GDPR. The General Data Protection Regulation (EU) 2016/679 (“GDPR”) is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). It also addresses the export of personal data outside the EU and EEA areas. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.

Please review this Privacy Policy before you use this Website or any of the services or features offered on or through the Website. By using this Website and its services and features, you agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this Website or its services and features.

1. PERSONAL DATA WE COLLECT

Art Point One may collect certain personal data from you when you visit our website, sign up or create an account, make a purchase, contact our customer support and use other services and features of the website. We collect this information in several ways, including the following:

1.1. Information you share

Contact Information: Personal information, including your name, phone number, email and physical address is collected during sign up and checkout.

Payment Details: Payment information and billing details are collected during checkout and is a necessary step to finalize the purchase.

When you communicate with us: When you consult with our customer service team, send us an email, post on our blog, or communicate with us in any way, you are choosing to share information with us. That information may include your name, physical address, email address, IP address, phone number, gender, location, purchase history, or other demographic information.

Public Posting and Blogs: If you submit a product review or post in the comments of a blog post on the Website (or anywhere on social media), you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Art Point One is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features (such as blog comments), Art Point One will collect that information from your interaction and the information will become publicly available.

Emails: If you join one of our mailing lists, we track how you interact with emails we send you. This helps us to understand what is important to you and improve the content we provide. We track whether you open our emails, which links you follow, and when you do so. You can manage your preferences or unsubscribe at any time by following the links in emails we send you.

By giving us this information, you consent to this information being collected, used, disclosed, transferred to Portugal and stored by us as described in this Privacy Policy.

1.2. Information we collect automatically

Web Server Logs: Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at this site, and the websites visited just before and just after our site. Google Analytics may also use these details for Analytics purposes. Please visit Google Analytics Privacy Policy to understand more about how they store data.

IP Addresses: Our system may also collect your IP address, which is a numerical address that is used to identify a computer connected to the Internet. We may use your IP address to help diagnose problems with our server, to administer our site, to deliver web pages to you upon request, to tailor our site to the interests of our users, and to measure traffic within our site.

Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies. For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

We may also collect other non-personally identifiable information from users of our site, such as the type of browser and operating system, the domain name of your Internet service provider, and the web pages, content and advertisements you may have visited, viewed or clicked on.

2. HOW WE USE YOUR PERSONAL DATA

For the Performance of a Contract. The development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us.

For Our Legitimate Interest. We may use your personal data for legitimate interests that include:

To manage your account and registration as a user of our services. The personal data you provide can give you access to different functionalities of the services that are available to you as a registered user.

To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.


To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
 To attend and manage your requests to us.


For business transfers. We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.


Based on Your Consent. In addition, based on your consent, we may use your personal data for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our products and services, marketing and your website experience.

3. INFORMATION WE SHARE

We may share your personal data with the following third-party service providers:

  • Customer service apps
  • Email managers
  • Hosting providers for our websites
  • Third party order fulfillment and shipping services
  • Third-party payment providers (PayPal, Stripe)
  • Google Analytics. You may at any time opt-out from being tracked by Google Analytics. For more details, please visit: http://tools.google.com/dlpage/gaoptout.

These companies process your personal data on our behalf. We only provide these companies with the data needed to deliver the service. We enter into written contracts to ensure that the use of this data is consistent with this Privacy Policy.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Legal Disclosure, Safety and Security

We may preserve, use, or disclose your personal data if we believe it is reasonably necessary to:

  • Comply with a law, regulation, legal process, or governmental request
  • Protect the safety of any person
  • Protect the integrity of our platform, including to help prevent spam or abuse
  • Address fraud, security, or technical issues
  • Protect our rights or property or the rights or property of those who use our services

4. TRANSFER OF YOUR DATA

Your information, including personal data, is processed at our operating office in Portugal and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of the European Economic Area (the EEA). This will typically occur when service providers are located outside the EEA or if you are based outside the EEA. These transfers are subject to special rules under data protection laws.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. If we transfer your personal data outside the EEA, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal data.

5. MANAGING YOUR DATA

Understanding your rights
It is important that you understand your legal rights around your personal data and how we may use it. If you would like to discuss or exercise any of these rights, please contact us at info@artpointone.store

Right to be informed
This Privacy Policy aims to inform you about how we process your personal data. You might also see specific messages when we collect personal data from you that explain why we ask for it.

Right of access
You have the right to access a copy of your personal data and receive certain information about what the data is and how and why we are processing it. We will ask you to prove your identity before we can disclose any information.

Right to rectification
You have the right to request a correction to your data if you believe that any information we hold is incorrect.

Right to erasure
You have the right to request that we delete your data. There are some circumstances where we may need to keep your details, for example, if we are legally obliged to do so. If this is the case, we will explain and discuss these circumstances with you.

Right to restrict processing
You can request that we restrict processing of your data, as an alternative to deleting it – this means that we will keep the data but stop processing for most purposes. You may want to exercise this right if you feel that the data is inaccurate, that our processing of it is unlawful, whilst we progress a request from you to object to processing, or if we have no further need of the data, but you require us to keep it in relation to the establishment, exercise or defense of a legal claim.

Right to data portability
You have the right to request a copy of your data, in readable form, and have us transfer it to another organization. There are some circumstances where these rights may not apply, but where this is the case we will always explain this to you.

Right to object
You have the right to object to the processing of your data.

Rights related to automated decision making
You have the right to avoid being subject to decisions based solely on automated processing (including profiling) which has a significant effect on you. We do not carry out any such processing.

7. INFORMATION FROM MINORS

Art Point One does not knowingly collect information from children under the age of 16. Nor do we collect information from any individual under the age of 16 without the consent of a parent or guardian. If you believe that your child has registered on our site or that we have collected information from your child, please contact us immediately so that we can remove that information from our database.

Art Point One does recognize that parents, guardians, or other adults may purchase our products for family use, including use by minors. We do not knowingly collect personal data from children under 16 for marketing purposes, but because some information is collected electronically, it can appear to be the personal data of the purchaser of the product, and will be treated as such by this Privacy Policy.

8. DATA SECURITY AND RETENTION

We implement a variety of industry-standard security measures to maintain the safety of the personal data we collect and retain. Unfortunately, none of the information transmitted via the internet is 100% secure. Any transmission of personal data through the Internet is at your own risk.

We retain your personal data and keep records of your communications with us for the time necessary to achieve the purposes set in this Privacy Policy. This could be because it relates to our legitimate business interests, you are still in communication with us, or for legal reasons. We keep your contact information on any mailing lists you chose to join unless you tell us otherwise. If you haven’t opened one of our emails for some time, we may contact you to ask if you still want to hear from us. If you unsubscribe from a mailing list, we retain some basic information to ensure we don’t contact you again in the future.

9. THIRD-PARTY WEBSITES AND LINKS

Art Point One may link to websites, products and services operated by third parties. Art Point One is not responsible for and does not endorse or accept any responsibility for the availability, contents, products, services or use of any Third Party Website, any website accessed from a Third Party Site, or any changes or updates to such sites.

These linked websites are only for your convenience and therefore you access them at your own risk. You acknowledge that you bear all risks associated with access to and use of content provided on a Third Party Site and agree that Art Point One and associated companies are not responsible for any loss or damage of any sort you may incur from dealing with a third party. You should contact the website administrator for the applicable Third Party Site if you have any concerns regarding such links or the content located on any such Third Party Site.

10. CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy from time to time. If we make a material change to this policy, we will publicize these changes on our website.

11. CONTACT US

If you have any questions about this Privacy Policy, please contact us by sending e-mail to info@artpointone.store. Please note that information you submit through e-mail may not be secure; so please do not include credit card information or other sensitive information in your messages to us.


OUR COOKIE POLICY

Art.One Unipessoal LDA, a limited liability company registered in Portugal with company number PT515874540 (“we” or “us” or “our”) may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website www.artpointone.store, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the Site and improve your experience.

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

1. USE OF COOKIES

A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.

2. TYPES OF COOKIES

The following types of cookies may be used when you visit the Site:

Advertising Cookies

Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.

Analytics Cookies

Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.

Our Cookies

Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won't work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.

Personalization Cookies

Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.

Security Cookies

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

Site Management Cookies

Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Third-Party Cookies

Third-party cookies may be place on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

Abandoned Cart Reminders

We use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

3. CONTROL OF COOKIES

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.

For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

Apple Safari
Google Chrome
Microsoft Edge
Microsoft Internet Explorer
Mozilla Firefox
Opera

You may learn how to delete cookies at http://www.allaboutcookies.org/; and how to disable third party cookies and advertising or targeting cookies on your computer at http://youronlinechoices.com/.


4. OTHER TRACKING TECHNOLOGIES

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

5. PRIVACY POLICY

For more information about how we use information collected by cookies and other tracking technologies, please refer to our Privacy Policy posted on the Site. This Cookie Policy is part of and is incorporated into our Privacy Policy. By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy.

6. CONTACT US

If you have any questions about this Cookie Policy, please contact us by sending e-mail to info@artpointone.store. Please note that information you submit through e-mail may not be secure; so please do not include credit card information or other sensitive information in your messages to us.